Our Process
Raising the standard on residential roof repairs and replacements.
Trust Built Better
When you work with Gerken Jones, you know what’s happening, why it’s happening, and what comes next. We bring structure to the roofing process, clear communication at every step, and an experience that keeps roofing projects running smoothly.
Intake & Scheduling
We start with a conversation. We gather the right information, understand what’s going on, and schedule a time to take a closer look.
Full Inspection
We inspect your roof, siding, and/or gutters—whether it’s storm damage or a standard project. Everything is documented thoroughly to ensure a clear understanding of what’s needed.
Review & Next Steps
We walk you through what we found, using photos and clear explanations. You’ll understand your options, what we recommend, and why—so you can make the right decision for your project.
Handoff & Preparation
After you review and sign the contract, our internal team ensures your project is handed off with care and strong attention to detail. This process helps make sure nothing gets lost between planning and production.
Build & Communicate
We complete the work with high standards and consistent communication throughout. The job site stays clean, the details are handled, and you’re kept in the loop the entire time—no guessing, no surprises.
A Gentle Pitch
We bring together hands-on construction experience and consistent communication so nothing gets missed or left to chance.
From your first call to the final cleanup, you’ll always know where things stand, what decisions need to be made, and who’s handling what.
The Difference
Some contractors move fast and leave homeowners sorting through the details on their own. We take a different approach.
Our process is built around clarity, communication, and the kind of jobsite knowledge that helps us see the full picture early. That means fewer surprises, better planning, and a smoother experience from start to finish.
We don’t simply show up and build; we guide you through it.
ONLY THE BEST
Gerken Jones started with a shared understanding that good work isn’t only about what gets built.
WHAT OUR CLIENTS ARE SAYING
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Here’s the Dill
If you like to do your homework first, we get it. We’ve put together resources to help you better understand your options, what to look for, and how to spot potential issues before they turn into bigger problems.
In a pickle?
If you have questions about roofing, siding, gutters, storm damage, insurance claims, or what to expect during your project—we’ve got answers. Browse our FAQ page to learn more about our process, services, materials, financing options, and more.